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  Authors

Dr. Ani Smriti,Rajesh Kumar

  Keywords

COVID-19 pandemic, e-commerce, impact, overcome, future scope.

  Abstract


Coronavirus has impacted the entire e-commerce industry of the world. It has changed the nature of business. It has also affected many e-commerce businesses. COVID-19 crisis is likely to have long-lasting effects on e-commerce. E-commerce is a business model that lets firms and individuals buy and sell products and services over the internet. In addition, after COVID-19, social distancing and staying at home are expected to further encourage consumers to shop online. E-commerce involves an online transaction. It provides multiple benefits to the consumers in form of availability of goods at lower cost, wider choice, and saves time. COVID-19 is a global emergency epidemic that affects all areas of life including the economy. Growth in the world economy has decreased due to a lack of purchasing power that lasts for only at-home policy. This policy carries out to prevent the spread of COVID-19, which on the other hand actually increases the use of e-commerce and mobile commerce as means of shopping. The use of e-commerce and mobile commerce is considered capable of helping consumers to buy basic necessities and health that are needed during activities at home. Buying and selling transactions through e-commerce and mobile commerce have increased during COVID-19. This is then utilized by e-commerce and mobile commerce by providing various attractive offers for consumers. The purpose of the study is to emphasize the concept of COVID-19 and e-commerce. The research method of this study used the secondary data listed in different databases of books, research papers, and related articles of e-commerce available on the Internet. The present study has been undertaken to describe the impact of COVID-19 on e-commerce in India as well as around the world and also describe overcome from the COVID-19 situation as well as future scope of e-commerce.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2109254

  Paper ID - 211956

  Author type - Indian Author

  Page Number(s) - c367-c376

  Pubished in - Volume 9 | Issue 9 | September 2021

  DOI (Digital Object Identifier) -    http://doi.one/10.1729/Journal.28329

  No Of Downloads - 751

  Author Country - India, 813210, Bhagalpur, Bhagalpur, 813210, Commerce All

  Publisher Name - IJPUBLICATION | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Published Paper PDF : - http://www.ijcrt.org/papers/IJCRT2109254

  Published Paper URL: : - http://ijcrt.org/viewfull.php?&p_id=IJCRT2109254

  Published Paper PDF Downlaod: - download.php?file=IJCRT2109254

  Cite this article

Dr. Ani Smriti,Rajesh Kumar,   "THE IMPACT OF COVID-19 ON E-COMMERCE: A CRITICAL STUDY", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 9, pp.c367-c376, September 2021, Available at :http://www.ijcrt.org/papers/IJCRT2109254.pdf

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